1. Order and Checkout
Pick your product(s) and securely checkout. It works just like any other online store.
2. Check Your Email
We will instantly email you instructions on how to get us your materials.
3. Upload Your Files
Send us your artwork and audio files seamlessly through our upload portal.
4. Approve Your Proofs
You'll receive proofs from us via email. Review and approve them so we can start production and set your completion date.
Once you've placed your order and we have all your materials (art, audio, etc...), we start "Pre-Production". You will receive PDF proofs by email within 1-2 business days. Once you approve the proofs, that day counts as day 0 of production time.
What Economy 14 Day production time actually means:
- 1-4 business days of pre-production
- 10 business days of production time after you approve your proofs.
- Your full service total turn time is really 14 business days (not calendar days), approximately 3 weeks.
For a Standard 5-7 Day production time:
- 1 day of pre-production time
- 5-6 days of production time
- Total full service turn time is 5-7 business days, approximately 1.5 weeks
For a Rush 2-3 Day production time:
- 0-1 days of pre-production time
- 2-3 days of production time
- Total full service turn time is 3 business days
Even faster delivery is available in most cases, please give us a call to discuss your project 416-446-0918.
Remember, production time doesn't start until we have your approval by email and it's counted in business days.
CD / DVD 22mm |
CD / DVD 39mm |
Before submitting your files, your artwork must conform to our templates. The templates below will help you prepare your artwork and ensure the sizes are correct. When your files are complete, upload them by Clicking Here. Should you have any questions, please refer to our Artwork FAQ section or contact our art department by emailing: art@trainrec.com. After all, we are here to help!